Job opening

Full-time | Global SaaS/PaaS Scale-up | AI Voice & Conversational Platform

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Region:       International / Global

Location:    Switzerland (Europe), on-site at AGIGO’s Zurich Office

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About AGIGO

AGIGO is a Swiss AI software company pioneering autonomous AI agents for human-like voice and text interactions. Our proprietary technology is set to transform how businesses engage with customers. Designed for enterprise-scale deployments in sales, support, and customer service, our AI platform is available via SaaS or PaaS. Backed by cutting-edge innovation, a world-class team, solid funding, and global ambitions, AGIGO will be scaling rapidly across industries and continents.


Your Mission

As Principal Sales Engineer at AGIGO, you will play a key technical role in engaging with enterprise customers, understanding their technical requirements, and aligning our AI platform solutions to meet their business needs. You will serve as the primary point of contact for technical discussions with both internal teams and client stakeholders, leading product demos, implementation reviews, and providing feedback to shape our product roadmap. Your expertise will be instrumental in ensuring successful enterprise software implementations, particularly in telephony systems, contact center infrastructure, and conversational AI.

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Areas of Responsibility

• Engage with customers to understand technical requirements and position the AGIGO™ platform as the ideal solution

• Lead product demos and ensure technical alignment with customer needs

• Serve as the primary point of contact for technical discussions with both clients and internal teams

• Map customer requirements to technical teams for feedback and successful solution delivery

• Advocate for product features and ensure smooth implementations, addressing any technical challenges

• Collaborate with cross-functional teams to shape product offerings and align internal operations with business goals

• Build strong relationships with stakeholders and manage geographically distributed teams

• Represent AGIGO at industry events, demos, and executive briefings
  
  

What You Bring

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field

• 6–10+ years of experience in SaaS/PaaS software platforms, with AI/ML experience a plus

• Expertise in telephony systems and contact center infrastructure such as AWS Connect or Genesys

• Strong knowledge of APIs, iPaaS, and integration options

• Proven track record in large-scale enterprise software implementations and solutions architecture  

• Ability to manage complex projects independently and work with minimal supervision

• Excellent communication skills, with experience in engaging technical as well as non-technical stakeholders

• Willingness to travel, as needed - likely up to 80% at times

• Fluent in English; additional languages are a plus

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Why Join AGIGO?

Joining AGIGO means becoming part of a high-growth company that is redefining how businesses engage with customers. As a Principal Sales Engineer, you will have the opportunity to work on cutting-edge technology that is changing the landscape of AI-driven voice and conversational platforms. We offer competitive compensation, stock options, and a global career path. This is an exciting opportunity to shape the future of enterprise AI and drive impactful innovation.

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How to Apply

To apply, please send your resume and a brief introduction to jobs@agigo.ai with the subject line: Principal Sales Engineer, Switzerland – [Your Full Name].

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By submitting your application, you agree to allow AGIGO to store and process your data for the purpose of considering you for employment. Unless otherwise requested, we may retain your data for up to one year to evaluate future opportunities.