AGIGO COMPREHENSION LAB
Improve speech and language comprehension
Customers use product names, industry terminology, locations, abbreviations, and expressions that are unique to your business domain and agent use case.
AGIGO Comprehension Lab helps you monitor and continuously improve your agent’s speech and language comprehension for your domain and agent use case.
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Train the agent's domain understanding with every conversation
Unlike general speech and language models, AGIGO continuously improves your agent's understanding using permitted past conversations, AI-generated simulations, and domain-data. The result is more accurate recognition of domain-specific language, terminology, entities and intents, while keeping all training data and fine-tunings within your enterprise, under your control and ownership.
Turn real conversations into training data
Turn permitted recordings and transcripts of real customer conversations, as well as your own domain-related data, into structured training data to improve speech recognition and language understanding. The AGIGO platform automatically transcribes, quality checks, and transforms your raw data.
Use simulated conversations as training data
Use AI-generated conversations alongside or instead of real data. Based on domain and agent design, AGIGO generates large volumes of realistic audio, transcripts, intents, and entities for model training.
Keep track of learning progress
The Dataset Overview gives you a clear view of your training pipeline and how your agent's speech recognition and language understanding are evolving. Monitor key performance metrics and identify areas for potential improvement.
Fine-tune agent comprehension
Use your training data to create fine-tuned models, optimized for your domain and agent use case. Advanced configuration options give expert users granular control over the model optimization.
Evaluate and deploy your fine-tuned models
Benchmark your fine-tuned models against the AGIGO base models and evaluate runtime scenarios based on performance requirements such as concurrent calls at peak hours, maximum allowed latency (e.g. 700 milliseconds), and hardware constraints such as the number of GPUs available.
Ready to take the lead in your industry?
AGIGO is seeking Voice AI builders and integrators ready to outperform the market with outstanding solutions, built on the Voice AI technology of the future.
Flora
AI Agent
How can I help you today?